We are excited to announce that oureLearning Help Deskis now available! We know that remote learning comes with its challenges, and we are here to help! Parents and scholars can chat with a live help desk agent Monday - Friday, 8 am - 8 pm EST.
Families can simply click on the chat bubble icon at the bottom right of our eLearning page to chat and get assistance resolving any issues you may have while accessing our online learning platform. Families can also email the Help Desk for assistance at helpdesk.phalenacademies.org.
Agents, who are also school and IT personnel, are here to support families on everything from device troubleshooting to connecting with teachers and school leaders for additional online learning support.
For more information visit PhalenAcademies.org/eLearning, email firstname.lastname@example.org or call 888.655.0777